Online Services

What is Online Access?

With Online Access, you can now view, book and cancel appointments from home, work or on the move – wherever you can connect to the internet. What’s more, because Online Access is a 24 hour online service – you can do this in your own time, day or night.

Online Access is not just for booking GP appointments; you can also order repeat prescriptions,  see test results and access your medical record.

Click on one of the headers above for more information

How do I register for Online Access?

If you already have the NHS App, you may have downloaded it for the COVID passport, then you already have online access. You can book appointments, order repeat medication, see your test results and view your entire medical record.  If you do not already have the NHS App then simply go to 

https://www.nhs.uk/nhs-app/about-the-nhs-app/ and the downlaod the App. A desktop version is also available. When you first install and use the NHS App you will need to prove your identity. This is quick and simple through the NHS App. Once verified you will be linked to your medcal details at the surgery automatically.

Online access for Children and Young People

Parents of children aged 0 to 11 can be given “proxy” access to their child’s medical details and other online services. This is automatically given to the mother unless you request otherwise. Please use form Under 11 Proxy for Parents 

There is also a letter explaining Proxy Access, Proxy Access for Parents Letter.

From age 11 to 16 a parent has to request this “proxy” access to be continued, with the child’s consent. Please use form 11-16 Child Proxy Consent Form

At 16 any proxy access is automatically removed.

Should a child over 16 wish to give consent for proxy access please use  form Proxy Consent Letter for 16 and Over.

Is my information secure?

All information that is sent to your surgery via an approved app is secure. Your personal details are encrypted and protected using the highest standard internet security, so it cannot be intercepted. Only you and your GP surgery are able to see this information.